FAQs

Answers to your questions

General

How do I order?

We have a few great ways to order. Please visit our How to Order page for everything you need to know.

Can I see what my hoodie will look like?

Definitely! We provide one free proof before you place an order. Once you’ve placed an order we can tweak the design / colours before we go to print if you require any changes.

Can I see a sample hoodie?

Absolutely. We’d love to send you one of our printed sample hoodies so that you can see the quality and get an idea of the sizing. Let us know which size and colour you’d prefer and we’ll do our best to accommodate.

Which print processes do you use?

We offer most types of print processes including Embroidery, Screen Printing, CAD Cut Vinyl and DTG. We’ll take a look at your print requirements and advise on the most appropriate processes to use.

Are your hoodies good quality?

Yes! The quality is excellent. The reason that we offer such a small selection of hoodies is that we’ve tried and tested hundreds and narrowed it down to a range that have great colours, a good size range, fit well and are long-lasting.

Who prints the hoodies?

We do! We’re an enthusiastic and talented team of designers and print makers. We design and produce all of your hoodies from our workshop in Sheffield, England.

Payments

How much do they cost?

Each order is unique and the price will vary depending on the quantity, design, hoodie style, print method, individual personalisations and so on. We want to give you the best price, first time, with no hidden costs. Use our tailored enquiry form for Ski Hoodies and Leavers Hoodies. Or here’s a general enquiry form.

Which payment methods do you accept?

There are various ways that you can pay for your hoodies:

  • All major Credit / Debit cards
  • BACs transfer
  • PayPal
  • Cheque

Do your prices include VAT?

They do. Our quoted prices always include VAT. If you’d like a quote that excludes VAT, just let us know.

Delivery

How long do they take to print and deliver?

Our turnaround time is typically 2 weeks from when your order is confirmed. This time frame can vary throughout the year, but we’ll always discuss your deadlines and work with you to ensure the hoodies arrive on time.

(Turnaround time includes the delivery to your chosen address. For delivery outside the UK, please ask us for an estimated time scale.)