FAQs

Answers to your questions

Leavers Hoodies FAQs

Visit our dedicated FAQs page for everything you need to know about our leavers hoodies.

Leavers Hoodies FAQs

General

How do I get started with an order?

+

Start by choosing the type of hoodie you need (leavers hoodies, ski hoodies, or trip hoodies) and exploring the options on the corresponding page. Once you’ve decided, fill out the enquiry form at the bottom of the page with your details and preferences. We’ll then create a personalised visual and provide you with a tailored quotation. For a more detailed overview of how our whole process works from enquiry to delivery, please view our how to order page.

Can I see a sample hoodie?

+

Yes, we’d love to send you one of our printed sample hoodies. This is a great way to check the quality and sizing before placing a larger order.

How much do your hoodies cost?

+

Prices vary depending on your quantity, design, and individual personalisations. To get an accurate price, please use our tailored enquiry form for leavers hoodies, ski hoodies, and trip hoodies. Or for something different contact us directly.

Are your hoodies good quality?

+

Absolutely! We pride ourselves on delivering high-quality hoodies that are both durable and comfortable. Take a closer look at our hoodie.

Who prints the hoodies?

+

We do! We’re an enthusiastic and talented team of designers and print makers. We design and produce all of your hoodies from our workshop in Sheffield, England.

How should I wash my hoodie?

+

To keep your hoodie looking its best, wash it inside out at 30°C on a gentle cycle. Avoid bleach, tumble drying, or ironing directly over prints. Following these steps will help maintain the fabric and print quality.

Do I get a discount for ordering in bulk?

+

Yes, we offer discounts for bulk orders. The more you order, the lower the cost per hoodie. Get in touch to discuss your order size, and we’ll provide a customised quote with any applicable discounts.

Which payment methods do you accept?

+

We accept most major payment methods, including bank transfers, debit/credit cards, and PayPal. For schools or organisations, we can also arrange payment via purchase orders.

Do your prices include VAT?

+

Yes, all our prices include VAT. If you require a breakdown of costs for VAT purposes, we’ll be happy to provide that information.

Delivery & Returns

How long do they take to print and deliver?

+

Our turnaround time is typically 2 weeks from when your order is confirmed. During our busy season (March to June) you can expect turnaround to be more like 3 to 5 weeks. We always aim to accomodate your deadlines and work with you to ensure the hoodies arrive on time.

(Turnaround time includes the delivery to your chosen address. For delivery outside the UK, please ask us for an estimated time scale.)

What is the cost of delivery?

+

Delivery on bulk orders is free to any UK address. For customers outside the UK, please contact us, and we’ll provide a delivery quote based on your location.

Can I return my hoodie?

+

As all our hoodies are custom-made, we’re unable to accept returns unless there’s a fault with the product. If you receive a damaged or incorrect item, let us know within 7 days, and we’ll resolve the issue promptly with a replacement or refund.